At Mates to Call, we are committed to protecting your privacy and handling your personal information with transparency, respect, and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing or using our website, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identifiers: Name, address, email address, phone number, date of birth, and emergency contact details.
- Professional Information: Resumes, qualifications, certifications, employment history, and references.
- Sensitive Information: Health information (where relevant for employment suitability), criminal history checks, and working rights documentation.
- Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited (collected via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Assess your suitability for employment opportunities.
- Communicate with you regarding job applications, staffing assignments, and employment offers.
- Manage client service delivery and staffing requirements.
- Ensure compliance with legal, regulatory, and professional obligations.
- Improve our website functionality, user experience, and services.
- Send important updates, newsletters, or marketing communications (with your consent).
3. Disclosure of Your Information
We may share your information with:
- Healthcare facilities, aged care centers, and community care providers seeking staffing solutions.
- Background check providers for employment screening.
- Regulatory and licensing bodies where required by law.
- IT service providers who support our systems (under strict confidentiality agreements).
- Legal or government authorities if required to comply with a legal obligation.
- We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. This includes:
- Secure server storage.
- Access controls and authentication.
- Encryption of sensitive information where appropriate.
- However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of your information if it is inaccurate, incomplete, or outdated.
- Withdraw your consent for marketing communications at any time.
- Request deletion of your personal information, subject to legal or contractual obligations.
- To exercise your rights, please contact us using the details below.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect usage data for analytics purposes. You can control cookie settings through your browser preferences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
- Mates to Call
- Address: 57 Anderson Dr, Parafield, SA 5106
- Phone: +61 430 495 191
- Email: admin@matestocall.com.au